Advantages of IT Support for small to medium Businesses

Posted on December 5, 2016 by Josh Haynes

Whether you are a brand new business or have been established for many years, IT Support can save you both money and time. As a small or medium-sized business, you may not be able to afford the expensive salaries that IT experts come with. This can then cause you to try and solve all your IT problems in-house, but this can be dangerous and very time-consuming. As soon as you start to try to fix the problems you encounter, you are then bound to unlock new and much harder problems. Spending hours and hours, daily, trying to solve your IT issues means you are losing valuable time which should be spent running your business.

However, we are here to let you know that this doesn’t have to be the case. Here, at Computer Nerds, we are able to help you save money and help your business to thrive in its industry. There are many advantages of utilising IT Support and here are some of the most important.

Time – Time is one of the most precious commodities to any business. No matter your job role, your time should always be spent doing what you are best at. For example, if you are in sales and in charge of bringing in the business, then the hours you spend attempting to fix your IT problems means you are potentially losing the company money. IT support gives you and your staff the freedom to concentrate on their role without any distractions or problems.

Money – IT Support can save you money. Having a professional and experienced IT team looking after your business means you won’t have to fork out crazy prices to fix issues that need dealing with immediately. Being covered for any technical problems means that there won’t be any unexpected costs down the line. Saving you money on IT salaries and providing your business with the tools needed to thrive, IT support can both save and help you earn money.

Security – Your company’s security is priceless. Whether you have customer payment details, employee information or confidential business plans, all your information needs to be protected, safe and secure. Internet hackers are powerful and dangerous but can be stopped. A strong, dominant firewall and anti-virus programme is an absolute must when it comes to protecting your important information. Email security is equally important, as is a data wipe. All of these things can be provided to you but would be incredibly hard to effectively do on your own.

Upgrade – Upgrading your hardware and software is not an easy task. Whether you need to install the latest software or completely replace your hard drive, it takes time, skill and a strong grasp of IT technology. Especially when it comes to hardware, trying to upgrade this without the right training or knowledge can be dangerous and cause damage to your computer. Installing software that is not right for your PC or business can cause long setbacks, which then takes more time to fix, causing you to lose valuable hours.

Remote Support – Unfortunately, things will eventually go wrong. A programme may crash, your website might do down or your computer could get a virus. When something like this happens, it’s typical that it will happen when you are out of the office. Having a business to run, you shouldn’t be expected to then attempt to fix the problem, at 3am on a Sunday morning. That is what the IT Support team are for. They can fix it efficiently and effectively without you having to lift a finger.

Data Backup / Storage – As your business grows so will the amount of data you accumulate. This will need to be safely backed up, in case of any accidents, as well as stored securely. Data storage can be hard to set up successfully on your own. You may need anything from a small amount to an unlimited amount, either way, this is best done by an expert. Accidents sadly happen, so it is always best to prepare for the inevitable. By backing up all of your important data you are prepared for all types of situations.

Private Consultation – Having experts who have years and years of IT knowledge not only help with any issues you might be having, but can also help your company flourish in your industry. Having the opportunity for private consultations with IT experts means you are able to ask them for advice and ideas, coming together to stay ahead of your competition.

Analysis – A huge benefit of having IT Support is that they are not only there for you when things go wrong, but also when things are going smoothly. When your business is up and running your IT support can then analyze your system and see where you can actually improve. Whether this is a faster server for a more efficient office or a higher level of security, this analysis will be constant. Thus meaning your business can compete at the highest level 24/7.

Office Environment – A healthy, productive and efficient office is key to a proficient workforce. The computers used within the office can determine the type of environment your staff work in. If your computers are slow and laggy then this can easily rub off of on your team. Updated and modern systems not only make your work easier but also have a strong and positive effect on the mood of your team.

Stress – Running and owning a business can be stressful enough without adding IT problems to the equation. Whether you have a small or medium-sized company, this is a large cause of stress that you just don’t need. By having an IT support team in place, they are able to take away the unnecessary hassle and stress that these problems can bring.

Flexible – IT Support is flexible and built around you and your business. Tailor-made to suit your needs, whether you run an accounting or a telesales company, it will revolve around your requirements.

Here at Computer Nerds we offer a range of packages to perfectly suit any type of business. Our experts are extremely skilled and UK certified, able to provide you with bespoke help around the clock. Not only this, but we also offer unlimited remote support and PC Disposal for all our packages. If you wish to take a look at what we offer then please feel free to click here.